Australian Shipping

ZenShop uses Australia Post for all state wide and interstate shipping.

Delivery times depend on a Parcel’s place of origin and its destination. Based on this, Australia Post has the following delivery times:

• NSW & ACT: 1-3 days

• Other Capital Cities: 3-5 working days

• Other interstate locations: 4-6 working days.

These times are guidelines only and based on reasonable expectations and experience. For more detailed information, please confirm with your local Post Office.

International Shipping

ZenShop uses Australia post Airmail to send parcels internationally.There is a standard postage and packing cost ratio for all countries. This is calculated at the time of your order during the checkout process based on your item. If there are any variations to the cost you will be notified by email. Packages are registered and insured.

• Estimated delivery time 3-10 working days

Customs & Deliveries Abroad

We send parcels anywhere in the world and there may be customs fees depending on the particular country.

• The value of the goods ordered by product type is entered in the customs forms.

• "Gifts": If you wish to send your order abroad as a gift, please inform us of this when you place your order and the parcel will be labelled "Gift". The value of the items is however still listed in the customs form.

Customs Fees

Customs and import fees may be charged as soon as the parcel reaches your country. You are liable to bear these fees; we have no influence over the applicable charges and therefore do not give any information on the same. Customs regulations vary from country to country. For further information, please contact your local customs office.